Returns & Exchanges
At Roofnest, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your new look isn't a perfect fit, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the shipping bag or box, ensuring the package is securely sealed to prevent damage.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
